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MTA-STS requires two components working together: a DNS TXT record at _mta-sts.example.com and a policy file served over HTTPS at mta-sts.example.com/.well-known/mta-sts.txt. When either component is missing or unreachable, MTA-STS enforcement fails silently — sending servers cannot verify your TLS policy, and your domain loses the protection MTA-STS is designed to provide.